is an online platform of The V Collection Private Limited (“The V Collection”) to showcase products
and information for online selling for both retail and wholesale customers. We value your concerns about online
privacy and security whilst browsing and availing our products, services and/or
offers on our Online Platform. By visiting the Online Platform you are
personal information for the purposes stated herein. For the purpose of this
manages, runs, maintains and operates the Online Platform. This
document is an electronic record in terms of the Information Technology Act,
2000 and rules thereunder in force, and the provisions pertaining to electronic
records in various applicable statues as amended by the Information Technology
Act, 2000 from time to time. This electronic record is generated by a computer
system and does not require either physical or digital signatures.
TO WHOM DOES THIS POLICY APPLY?
This Policy applies to Users which may be any person living or an artificial entity including a company, body corporate, limited liability partnership, sole proprietorship, partnership firm, Hindu Undivided Family, trust, association of persons, body of individuals, sovereign authority and any other entity whether located in India or abroad or whether incorporated or not whomsoever land on www.thevcollection.com and/or any page or blog thereof depending upon the IP addresses that the platform connects to.
Users: "Users" or “You” or “Your” or “Yourself” are everyone who uses Our Services.
as part of Our Customer Identification
Data Usage / Cookies
We, from time to time, communicate to Users who have created an account/ subscribed to Our Services via text or email, e.g. communicate via email to confirm Your request, provide information, changes in Our Services, notices and disclosures as may be required by law. Usually, Users may not be able to opt-out of these communications, but they will be more informational than promotional. If You do not wish to be on Our mailing list, You can let Us know of Your updated preferences by either emailing Us at [•] or choosing the “unsubscribe” option. For those Users who have registered for the mailing list, their personal information is kept until they choose to delete their accounts with Us. Moreover, in all cases wherein any User proceeds or initiates or avails any promotional/ discount offer with respect to any product or service provided by The V Collection Private Limited, in such a case The V Collection Private Limited will retain all records both electronic and any physical forms thereof for its internal records.
However, we do provide with Opt-Out option if You wish not to receive any information from Us or do not want us to share personal information with third parties. To do so please tick appropriate box where available. We shall process your option as soon as possible however, You may still receive such communication till the un- subscription option is processed and completed.
HOW WE USE THE INFORMATION?
- Deliver/provide the Service;
- Notify You on updated information, special offers, new Services or promotional material. Help You efficiently access Your information after you sign in;
- Provide customer care services;
- Provide, improve, test and monitor effectiveness of our Service;
- Fulfill terms of a promotion;
- Allow access to limited entry area of the Online Platform;
- To connect with You in response to ‘Contact Us’ requests;
- To review, analyze and improve Services we offer;
- For marketing;
- For regulatory compliances;
- To protect and defend Our rights and property including by way of legal proceedings;
- For maintaining Our internal records;
- Develop new Services;
- To provide user-friendly navigation on Our Online Platform.
We do not sell, trade, or otherwise transfer to outside parties Your personally identifiable information unless We provide You with advance notice. This does not include online platforms hosting partners and other parties who assist Us in operating Our Online Platform, conducting Our business, or servicing You, so long as those parties agree to keep this information confidential.
We may provide non-personally identifiable visitor information to other parties for marketing, advertising, or other uses.
To Third Parties: We may share Your personally identifiable information that You share with Us and the information about Your use of Our Services with any third party. This may include data You input such as home search criteria or non-personal information that We collect as You use the Services or if You choose to enter a competition or prize draw. If an employee/ agent/ representative of The V Collection Private Limited wants to contact You based on the anonymized profile of the Online Platform You visited, We will contact You to see if We can make that connection. Sometimes, if We are working with a third-party to improve the efficiency of Our Online Platform, We may provide that third-party, agents and independent contractors with additional but limited personally identifiable information for the sole purpose of their carrying out their duty to Us.
To Group Companies: We may share Your information (including but not limited to information from cookies, log files, location data and usage data) with our parent company, subsidiaries and affiliates. We may use this information to help provide, understand and improve the Service (including providing analytics). The term affiliates and subsidiaries refer to any entity that directly or indirectly, controls, is controlled by or is under direct or indirect common control of The V Collection Private Limited.
To Parties When Required by Law: We may also release Your information when We believe release is appropriate to comply with the law in the Republic of India, enforce Our site policies, or protect Ours or others' rights, property, or safety. Also, in relation to corporate transactions such as merger, sale of all or part of Our business (including a division or subsidiary), to legal advisors, to other parties when it is to protect any of our users or the public.
We take reasonable steps to ensure that We retain Your information for only so long as it is necessary for the purpose for which it is collected, or as required under any contract or applicable law.
Location Based Services
When you use a smart phone, mobile device, electronic pads or computer to access Our Online Platform or use our mobile application, we may collect information about your physical location. We may combine this information with other location-based information (e.g., your IP address and billing/postal code), to provide you with other Services. We share your location information only with third parties that help us provide you with the Services. You can opt-out of sharing this information by changing the relevant permissions in Your device.
We may collect, use and share with The V Collection’s partners, licensees and business partners precise location data, including real time location of Your device.
We use analytics tools and other third-party technologies, such as Google Analytics and Lead Labs etc…, to collect non-personal information in form of various usage and user metrics when You use our Online Platform or Services. These technologies and tools collect and analyse certain type of information such of cookies, IP addresses, devise and software identifiers, exit URL’s, onsite behaviour and usage information, usage history, usage and purchase history and other similar information. Third party analytic companies who collect information on our Online Platform and other online products and/or services may combine the information collected from other websites and/or online or mobile products/devices and services relating to Your activities across their network of websites as well as online and/or mobile products and services. Many of these companies collect and use information under their own privacy policies.
You may opt-out of the same by visiting the Google advertising opt-out page or You may opt-out of Google Analytics by visiting the Google Analytics opt-out page.
Third Party Advertising
Social Media Features and Widgets
Our Online Platform includes social media features, such as the Facebook ‘like’ button and widgets, such as the ‘share this’ button or interactive mini-programs that run on Our site. These features may collect Your IP address and may set a cookie to enable the feature to function properly. These social media features and widgets are either hosted by a third-party or hosted directly on Our Online Platform.
We use commercially reasonable security measures and procedures as specified in the Information Technology (Reasonably security practices and procedures and sensitive personal data or information) Rules, 2011 to protect the loss, misuse, and alteration of the information under Our control. However, We cannot absolutely guarantee the protection of any information shared with Us. Moreover, You understand and appreciate that no data transmission over the Internet can be guaranteed to be completely secure. We cannot ensure or warrant the security of any information that You transmit to Us and You do so at Your own risk. We strongly urge You to not share Your password with anyone. We encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that Your personal details are safe as it is transmitted to Us. We recommend that You do not share Your Password with anyone.
Furthermore, we shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of The V Collection including acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, cyber security incident, cyberattack and/or a cyber security breach.
Consent, Amendments and Law
Children’s Policy: The V Collection does not knowingly collect or solicit personal information from any person under the age of 18 or knowingly allow such persons to use the Online Platform. If You are not of 18 years of age, please do not use or attempt to register on the Online Platform.
Text Message Users: If You have agreed to text message service from Us, You may receive a reasonable number of text messages from Us monthly. Although the alerts and promotions from Us are complimentary, text message rates may apply depending upon your text plan and national roaming or international roaming charges with Your carrier. If enrolled in the service, You certify that You are above 18 years of age and are an account holder or have an account holders permission to do so. Content may be available to selected carriers and networks, also text message access and delivery is not guaranteed by Us. Further text messaging compatibility depends on the cell phone model You use. If You wish to opt-out of this option please follow the process for “unsubscribe” from mailing list provided by Us.
The Accuracy and Confidentiality of Your Account Information is Your Responsibility: You are responsible for maintaining the secrecy and accuracy of Your password, email address, and other account information at all times. We recommend a strong password that You do not use with other Services. We are not responsible for personal data transmitted to a third-party as a result of an incorrect email address provided by You. We make all User information accessible to Our employees, agents, or partners or third-parties only on a need-to-know basis and bind all such employees to general confidential obligations.
The Online Platform complies with the applicable and relevant laws and regulations of the Republic of India. We may disclose all or part of Your personal details in response to a request from the law enforcement authorities or in case of a bona fide requirement to prevent an imminent breach of any applicable law for the time being in force in the Republic of India.
Updation of Account information: You may request The V Collection to update or correct any information by contacting them on the address given under “Grievance Redressal” below. Please clearly indicate the information that you wish to review or have changed. The V Collection will endeavour to comply with your request as soon as reasonably possible. Note that despite any removal of or change to Your personal information requested, there may also be residual information that will remain within The V Collection’s databases and other records, which will not be removed or changed.
Assignment: In the event that all or part of Our assets are acquired or sold to another party, or in the event of a merger or amalgamation, You grant Us the right to assign the personally identifiable and non-personally identifiable information collected via the Online Platform.
If You have any questions or suggestions or require any further clarifications or should You wish to make a complaint, You may contact Us at firstname.lastname@example.org or write to Us at the following address. Your complaint will be handled by Our Grievance Redressal Officer at the earliest.
The V Collection Private Limited
Corporate Identification Number: U74900RJ2015PTC047346
Second Floor, Paris Point,
M.I. Road, Near Collectorate Circle,
Banipark, Jaipur – 302016, (Rajasthan), India
Contact Person: Mr. Shubham Khandelwal